Legal
Privacy Policy
Last updated: May 2026
1. Who We Are
Akua Asante is a luxury fashion brand based in Accra, Ghana. When you shop with us, make an enquiry, or subscribe to our newsletter, you are sharing personal information with us. This policy explains how we collect, use, and protect that information.
For any privacy-related questions, contact us at hello@akuasante.com.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address when you place an order
- Payment information processed securely through Paystack
- Account details if you create an account on our website
- Messages and enquiries submitted through our contact and branding forms
- Email address if you subscribe to our newsletter
We also collect non-personal data such as browser type, device information, and pages visited to help us improve our website.
3. How We Use Your Information
- To process and fulfil your orders
- To communicate with you about your orders, returns, and enquiries
- To send newsletters and promotional content (only if you have opted in)
- To improve our website, products, and services
- To comply with legal obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business — such as payment processors (Paystack), delivery partners, and email service providers — solely for the purpose of fulfilling your order or service request.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment transactions are processed via Paystack, which is PCI-DSS compliant. We do not store your full card details.
6. Cookies
Our website uses cookies to maintain your session, remember your cart, and understand how visitors use our site. By continuing to use our website, you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect some functionality.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, email us at hello@akuasante.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
